Privacy Policy

1. Introduction

Mr Jai Seth ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK data protection laws.

2. Data Controller

Mr Jai Seth is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided on our website.

3. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number when you submit enquiries through our contact form
• Technical Data: IP address, browser type, device information, pages visited, and time spent on our website
• Usage Data: Information about how you use our website, collected through cookies and similar technologies

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To improve our website and user experience
• To analyse website traffic and usage patterns
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

• Consent: Where you have given explicit consent for analytics cookies
• Legitimate Interests: To respond to enquiries and improve our services
• Legal Obligation: Where required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details on our website.

8. Cookies

We use cookies on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Third-Party Services

We use Google Analytics to analyse website traffic. Google may transfer data outside the UK; appropriate safeguards are in place. You can opt out of analytics cookies via our cookie banner.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.